O2

O2.co.uk Click and Collect

o2 Click and Collect

Do you need your new O2 mobile phone technology right now? Are you tired of the slow delivery to your house? If that is the case, then you are the reason O2 offers “Click and Collect” services.

Click and Collect operates according to very simple rules. Order online the same as always but select “Click and Collect” at the checkout. Then pick any store in the United Kingdom (which also includes Northern Ireland) as the drop-off for your product. A store locator (o2.co.uk/storelocator) will help you find the closest store with the most convenient hours. When your order arrives, O2 emails or texts you a notification with a Collection Reference on it, which you (or the person you send to pick up your technology) must show the store in order to take your purchase home. If your mobiles technology is not claimed after seven days, O2 will cancel and refund your order.

O2.co.uk offers free delivery on all their devices, sims and accessories. Standard delivery of phones and tablets to the mainland will convey your product to the store by the working day after you ordered, provided you ordered before 10pm. Accessories, sims and mobile broadband will be delivered in 1-2 working days if bought before 10pm on a weekday. Orders on weekends arrive on Tue. and Wed. If you purchased a phone or tablet before 8pm on a weekday and have one of the postcodes in parentheses (BT1-94; D25-49; GY1-9; IM1-9; IV3-11, 14-20, 22-28, 40-49, 51-56, 63; JE1-4; KA27-28; KW1-14; PA28-43, 45-88; PH30-40, 49, 50), it will arrive in 2 days. The same products, when requested after 8pm on Fri. and before noon on Sun., will be delivered Tue. Other items take 2-3 days if purchased before 8pm on weekdays, and weekend orders to the parenthetical places come Wed. or Thurs. Postcodes HS1-9; IV21; KW15-17; PA44; and PH41-44, ZE1-3 may expect three-day service on orders of phones or tablets placed before 8pm on working days. Purchases made over the weekend (that meet the previous specifications) will arrive Wed. Accessories, sims and mobile broadband come in 3-4 working days if requested before 8pm on a weekday. Weekend orders should arrive Thu. or Fri. Naturally, premium delivery, which is limited to phones and tablets, follows different rules. Orders placed before 10pm on a weekday will arrive within the mainland on the next working day. To receive two-day delivery to one of the parenthetical postcodes formerly listed, buy a phone before 8pm on a weekday, but products requested after 8pm Fri. and before noon on Sunday will come Tuesday. Packages addressed to any of the postcodes HS1-9; IV21; KW15-17; PA44; or PH41-44, ZE1-3 take a day longer, whether ordered on a weekday or on a weekend.

O2.co.uk cares about fast delivery and easy-to-use technology. Click and Collect is all about lessening wait time, and if you would like help installing apps on your phone, the company provides appointments with O2 gurus. Then, if you simply want to switch technology, O2 offers an exchange program expressly for that purpose. This company cares about serving you well, and Click and Collect is a major part of that.