Screwfix offers the convenience of ordering online, collecting in-store the same day
With over 30 years experience in the trade tools industry, Screwfix is the UK’s leading supplier of supplies for plumbing, electrical, bathrooms and kitchens. Whether you’re a tradesperson, handyman or do-it-yourself craftsman, Screwfix stocks over 10,000 products in each of their 215-plus branches nationwide.
With so many branch locations to choose from, the Click, Collect & Go option available through Screwfix.com offers the convenience of being able to shop online and collect your purchased items the same day. When in the midst of a project, the Click and Collect feature can mean the difference between a finished job or frustrating delays.
To use the Click, Collect & Go option, simply begin browsing for your needed items at Screwfix.com. The mass collection of trade tools available is conveniently categorised in tabs across the top of the home page.
As you locate the items needed, look for the Branch Collection icon next to the pictured product. The Branch Collection icon appears as a white building against a blue background and is labelled for easy identification.
You may then proceed by clicking “Check stock in your branch” or the “Add to Collection” link which appears next to the purchase price in the right-hand column. Once you enter your postcode, town or county, the three nearest branches will become available for viewing. Upon reviewing the stock levels in each branch, choose the branch you wish to collect from by adjusting the quantity in the field labelled Qty, then click “Add for Collection.” The item for which you have just updated the quantity will then be added to your trolley. If you continue shopping and choose another branch location, be advised that all items on your trolley will be changed to the most recent branch chosen as only one branch may be selected per order.
After you have submitted your Click and Collect order for in-stock products, items on your trolley will be available at your chosen branch location in 5 minutes. If you placed your order after the close of business, your trolley order will be ready for collection when the store opens the next day.
If you have chosen items that are not in stock, you can still order before 5pm on weekdays for collection after 12pm the next day. When ordering after 5pm, your items will be available for collection after 12pm on the day following the next day of business. For example, if your products are ordered after 5pm on Monday, your collection would occur on Wednesday.
Saturday orders and orders placed before 12pm on Sunday can be collected after 12pm on Monday. Orders placed after 12pm on Sunday can be collected after 12pm on Tuesday.
When you are ready to collect your order, simply arrive at the collection desk of the branch location of your choosing and be prepared to present the credit card you used for online payment as well as the order reference number that you were given on the Order Confirmation screen or that, if chosen, you received via SMS to your mobile phone.
All items purchased through the Click, Collect & Go feature will be held at your chosen branch location for fourteen days. If you are unable to collect your purchase within that timeframe, you will be required to contact customer service on 01935385564 or 08000926055 to arrange for collection.
The Click, Collect & Go option is just one of the many ways that Screwfix continues to exceed their customer’s expectations. This convenience, along with their nationally recognised, award-winning Contact Centre make Screwfix.com the top choice for all of your trade tool needs.